Who we are
We operate and manage fully furnished short-term rental apartments offered directly to guests through our booking platform https://lumenliving.gr/. Our accommodations are designed to provide a comfortable, reliable, and high-quality lodging experience, whether for leisure or business stays.
Our business is registered and operates from Agiou Konstantinou 6, 10431 Athens, Greece. We provide direct booking services through our website and manage all communications with our guests, including reservations, confirmations, and customer support.
We are committed to conducting our operations in a transparent, lawful, and professional manner. All guest interactions, including the collection and processing of personal data, are carried out in compliance with applicable hospitality regulations and data protection laws.
General Info About Privacy Policy
Data Collection We collect your name, email address, phone number, and country of residence to provide and enhance our services. We do not collect information from minors and ensure that our data collection is strictly necessary for the services provided.
Use of Data We use your information for internal purposes only, such as booking management and improving our services. We respect your privacy; therefore, we do not share your information with any third parties.
Data Storage and Security We employ sophisticated systems to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are designed to ensure the safety of your information.
User Rights You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us via email or fill out our communication form. Our team will process your request with utmost care and compliance.
Cookies and Tracking Technologies We use cookies to enhance your experience on our website. You can manage your cookie preferences through our cookie notification tool, ensuring you have control over what gets stored during your visit.
Policy Updates This privacy policy may be updated periodically to reflect changes in our practices. We encourage you to review this page regularly for any changes.
Contact Us If you have any questions about our privacy practices or wish to make inquiries about your data, please contact us via email or by using our contact form available on the website.
Compliance with GDPR We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR). By proceeding with a reservation and providing the required information, you agree to our terms and acknowledge our practices as described in this policy.